FAQs

Q. Why are some oils from Herbs Village unsafe to use by the kids?

A. There are numerous reasons for not recommending use in or around children of certain essential oils. These include problems with toxicity, adverse skin reactions and breathing problems. Their metabolism is less effective than the adult, their skin is thinner than adults and not as mature as a single adult and they are more vulnerable to respiratory problems.

Q. Why should some oils during pregnancy be avoided?

A. Some essential oils are considered to be too strong for use during pregnancy because they can stimulate hormone production and promote bleeding. Before using essential oils while pregnant, please consult with your doctor or contact our aroma-therapist.

Q. Do I need carrier oils for to dilute the essential oils provided by Herbs Village?

A. A brief reply is yes. Essential oils are volatile and therefore quickly evaporate. The process of evaporation is much reduced when you dilute essential oils, since they are diluted in non-volatile substances. The oil is then carried into the skin by the carrier oil, meaning that low quantity of essential oils get consumed. The therapeutic advantage of a carrier oil also often improves the therapeutic advantages of the essential oil!

Q. Are the Essential Oils of HerbsVillage Organic?

A. We work hard with our suppliers to supply organically developed oils. These oils are clearly labelled and our certified organic oils products range is growing continuously. We recommend you to buy our certified organic oils if you want a guarantee that oil is produced organically and complies with organic standards.

Q. Can the essential oils of Herbs Village be internally used?

A. The general internal application of essential oils is not recommended. Primary oils are highly concentrated and are able to cause serious damage if used internally without the necessary precautions. We have customers who choose to use our oils, internally. However, we only recommend this under the supervision of someone who is skilled in the internal use of essential oils and someone who truly understand the chemical structure of each single oil.

Q. Are any of the essential oils of Herbs Village re-distilled (first, second, third distillation)?

A. There is no need to redistill most basic oils. Only when you try to remove certain of the minor ingredients in the essential oil, this is performed. This is usually done in the food flavouring industry. It is also done in bitter almond oil with toxic substances such as hydrocyanic acid (cyanide). This oils must be legally redistilled since cyanide is so toxic. In such cases, a plant would be distilled to remove these minor constituents and then the basic oil would be partially distilled or re-distilled.

Q. How are the basic oils extracted by Herbs Village?

A. Most of the essential oils of HerbsVillage are extracted by steam distillation. Our citrus oils are extracted by means of cold extraction presses. A few are extracted by CO2 process and a few extracted by solvents are also available.

Q. Are the essential oils of Herbs Village, therapeutic?

A. All herbal oils are 100% pure, free of additives, adulterants or dilutions. They are of the highest quality and ideal for aromatherapy use. As the quality of the essential oils is not monitored by any organization,’ therapeutic grade’ is simply a marketing term. Any business can say that their oils are therapeutic. For internal standards of quality, some companies use other therapeutic grade terms or other grading or certification terms. These terms are, however, often marked by the company. Do not search for terms such as “Therapy Grade” when looking for the highest quality oils, as this term can be used by any company. Since no actual third person classification or certification of essential oils is available, it is best to look for a company that ensures the quality of its oils on the basis of test results and experts. GC / MS (Gas Chromatograph / Mass Spectrometer) tests and organoleptic tests are some important tests in ensuring the quality of essential oils.

Q: Do you offer samples?

A. We’re not offering samples at this time. With free shipping and free return shipment, we offer a 100% customer satisfaction. We recommend you try some of our oils with our economical prices. The quality of our essential oils is sure to satisfy you.

Q. How do you guarantee 100% customer satisfaction?

A. Our goal is to satisfy our customers! That is why we provide a guaranteed 100% cash back within 90 days. If your shipment for any reason does not satisfy your needs, we will just replace this product for free or give you a full reimbursement.

Q. What methods do you accept of payment?

A. All major credit cards are acceptable along with PayPal and Amazon pay.